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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (LKR)
Remote Area Delivery 3,420.00 LKR
Remote Area Pickup 3,420.00 LKR
Dangerous Goods in Excepted Quantities 855.00 LKR
Dangerous Goods in Limited Quantities 3,420.00 LKR
Full Dangerous Goods 13,680.00 LKR
Dry Ice (UN1845) 1,710.00 LKR
Lithium Batteries Section II (PI966, PI969) 855.00 LKR
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) 13,680.00 LKR
Biological Substances (UN3373) No charge
Over Weight Piece 45.00 USD
Over Sized Piece 45.00 USD
Non-Stackable Pallet 90.00 USD
Address Correction 1,710.00 LKR
Elevated Risk 22.00 USD
Restricted Destination 34.00 USD
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (LKR)
Remote Area Delivery 1,710.00 LKR
Over Weight Piece 1,710.00 LKR
Over Sized Piece 1,710.00 LKR
Non-Stackable Pallet 1,710.00 LKR
Address Correction 855.00 LKR

Should you have any questions on surcharges please contact usContact Us.